We aim to make your shopping experience simple, secure, and reliable.

Once an order is placed, you will receive an order confirmation by email. Orders are usually processed within 1–2 business days.

Please make sure that your billing, shipping, and contact details are correct before completing your purchase, as incorrect information may result in delays.

We work to dispatch orders as quickly as possible so your products reach you without unnecessary delay.

• Orders are typically delivered within 2–5 business days, depending on the destination
• Shipping costs are calculated at checkout
• Tracking details will be provided where available

Please note that delivery times may vary during busy periods, public holidays, or due to courier delays.

MM Health is not responsible for delays caused by third-party delivery services or by incorrect shipping details entered by the customer.

We want our return policy to be fair for both our customers and our business.

Return Eligibility

• Products may be returned within 14 days of delivery
• Returned items must be unopened, unused, and in their original sealed packaging
• Products must be in resalable condition

Items That Cannot Be Returned

• Opened products
• Used products
• Products with broken, damaged, or removed seals

Due to hygiene, safety, and product integrity reasons, opened or used supplements, vitamins, and similar consumable products are not eligible for return or refund.

Refund Conditions

• Refunds are issued only after the returned goods have been received and inspected
• Approved refunds will be sent to the original payment method
• Original shipping charges are non-refundable

Return Shipping

• Customers are responsible for return shipping costs unless the item was delivered damaged or in error

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

Where appropriate, we will offer a replacement, exchange, or full refund at no additional cost to you.

To help us resolve the issue quickly, we may ask for photos of the product and packaging.

If you would like to request a return or report an issue with your order, please contact our customer support team before sending any item back.

This helps us review the case quickly and provide the correct return instructions.